Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Innovations And Developments In Railway Freight Transport Ensuring The Transportation Of Daily Necessities

Innovations And Developments In Railway Freight Transport Ensuring The Transportation Of Daily Necessities

Recently, during the summer peak season, rail freight has intensified the transportation of thermal coal and essential goods. While increasing capacity, the railway department has also responded to the impact of heavy rainfall by enhancing the transportation efficiency of food and daily necessities. By innovating "iron-water combined transport" and optimizing maintenance processes, the railways have improved freight efficiency, ensured supply-demand stability, and provided strong support for economic prosperity and livelihood needs.

07/22/2025 Logistics
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Lagos Port Auctioning Overdue Cargo More Than 4000 Containers Awaiting Action

Lagos Port Auctioning Overdue Cargo More Than 4000 Containers Awaiting Action

The severe congestion at Lagos Port has resulted in over 4,000 containers being delayed, prompting industry calls for customs auctions. High clearance fees and dock charges are forcing importers to abandon their goods, creating a vicious cycle. The government urgently needs to implement effective measures to improve the port's condition to avoid economic losses and prevent goods from spoiling.

01/07/2021 Logistics
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Customs Implements New Integrated Declaration Rules for Import and Export Goods A Transformative Journey Towards One-stop Clearance

Customs Implements New Integrated Declaration Rules for Import and Export Goods A Transformative Journey Towards One-stop Clearance

Starting from August 1, customs has implemented a new integrated declaration mechanism for import and export goods, merging the customs declaration and inspection forms into a single new declaration. This reform aims to optimize the declaration process, increase customs clearance efficiency, and significantly reduce the workload and labor costs for enterprises, with an expected improvement in clearance speed of 20-30%. Additionally, customs has provided necessary training for businesses to ensure a smooth transition to the new system, ultimately enhancing their competitiveness and participation.

08/02/2023 Logistics
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Nanjing To Vienna Air Freight Price Analysis

Nanjing To Vienna Air Freight Price Analysis

This article provides an in-depth analysis of air freight prices and shipping processes from Nanjing to Vienna. It offers a detailed breakdown of costs, flight information, and important considerations, aiding shippers in understanding the options and costs associated with international air transport.

11/30/-0001 Logistics
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